Reservation Policy

Meeting and Event Booking Policy:

  1. Bookings outside regular CapitalSquare working hours (i.e. Sundays or public holidays) will attract an extra charge of 40% of the total booking fee. Bookings for Event Spaces are exempted.
  2. Your reservation will be held for up to 12 hours pending payment, and will only be confirmed when 100% payment is made.
  3. If you need to cancel your reservation up to 72 hours in advance, we would be happy to provide a full refund (less the bank transfer charge of N105.00), or credit towards a future booking.
  4. For cancellations made less than 72 hours to your reservation, we will offer a refund of 50%.
  5. Cancellations made less than 24 hours to your reservation will be charged at the full rate.